Privacy & Data Protection Policy

Effective Date: 04.01.2025
Last Updated: 04.01.2025

At The CGA Alexandri (operating under the brand name “The CGA Group”), protecting your personal data and ensuring transparency is a top priority. This Privacy & Data Protection Policy explains how we collect, use, and safeguard personal information, in compliance with global data protection regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.

1. Who We Are

• Company Name: The CGA Alexandri (operating as “The CGA Group”)
• Business Address: Max-Högger-Strasse 6, 8048 Zürich, Switzerland
• Email Address: info@thecgagroup.com
• Phone Number:
  • EU: +4915157589613
  • UAE: +971585327110
• Website: www.thecgagroup.com

For privacy-related inquiries, please contact us at info@thecgagroup.com.

2. Types of Data We Collect

We may collect the following types of personal and business-related data:

• Contact Information: Name, email address, phone number, company name.
• Company Information: Social media account details, photos/videos of company employees, buildings, and branding materials.
• Billing Information: Payment details for subscriptions and services (e.g., credit card or bank transfer details).
• Website Analytics Data: IP addresses, device/browser details, and user interactions on our website.
• Client Information: Marketing preferences, customer profiles, and other data shared to provide our services.

We may also collect other data as necessary for marketing and operational purposes.

3. How We Collect Data

We collect personal and business-related data through the following means:

1. Contact Forms: Data submitted through forms on our website.
2. Website Analytics: Using cookies and similar technologies to analyze website usage.
3. Subscriptions: Information provided when subscribing to our newsletters or services.
4. Email Communication: Information shared via email inquiries or service discussions.

4. How We Use Your Data

We use your data for the following purposes:

1. To provide, improve, and personalize our services.
2. To communicate with you about inquiries, contracts, or services.
3. To process payments for subscriptions and services.
4. To comply with legal and regulatory obligations.
5. For marketing, branding, and promotional purposes (with your consent).
6. To showcase our work in our portfolio, website, and social media (with your consent or as part of our contractual agreement).

5. Legal Bases for Processing

We process your data under the following legal bases:

• Consent: For marketing, cookies, and promotional purposes.
• Contractual Necessity: For fulfilling contracts and providing agreed services.
• Legal Obligation: To comply with legal or regulatory requirements.
• Legitimate Interests: For improving our services and protecting our business operations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality.
• Analyze user behavior for marketing and service optimization.
• Deliver targeted advertisements.

For more information, please visit our Cookie Policy.

7. Data Sharing

We do not sell your personal data. However, we may share your information with:

• Service Providers: Email marketing platforms, payment processors, website hosting providers, and analytics tools.
• Legal Authorities: When required by law.
• Other Parties: Only with your explicit consent.

8. International Data Transfers

Your data may be stored and processed in countries outside your jurisdiction. For example:

• We may travel with devices containing client data while operating internationally.
• Appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, are used to protect your data in accordance with GDPR and other regulations.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Specifically:

• For ongoing contracts, we retain data for the contract’s duration.
• Upon contract termination, we may use completed work (e.g., branding, designs, campaigns) in our portfolio, website, or social media.

10. Your Rights

Depending on your location, you have the following rights under GDPR, CCPA, and other privacy laws:

• Right to Access: Request access to the personal data we hold about you.
• Right to Correction: Request corrections to inaccurate or incomplete data.
• Right to Deletion: Request the deletion of your data (“Right to Be Forgotten”).
• Right to Restrict Processing: Restrict how we use your data.
• Right to Data Portability: Request a copy of your data in a transferable format.
• Right to Withdraw Consent: Opt-out of marketing communications or cookies.

To exercise these rights, contact us at info@thecgagroup.com.

11. Security Measures

We implement the following measures to protect your data:

• SSL encryption for secure data transfer.
• Password-protected access to internal systems.
• Limited access to personal data on a need-to-know basis.
• Regular monitoring for potential security breaches.

12. Updates to This Policy

We may update this Privacy & Data Protection Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

For questions or concerns about this policy or your data, please contact us:

• Email: info@thecgagroup.com
• Phone:
  • EU: +4915157589613
  • UAE: +971585327110
• Address: Max-Högger-Strasse 6, 8048 Zürich, Switzerland